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Increase Restaurant Loyalty by Asking Questions

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Are your customers loyal to your restaurant?  How do you define customer loyalty?  Do you want to get customers to come back more often? What type of customer is most likely to return again and again? 

Heartbleed Bug Security Upgrades

Restaurant Credit Card Security Guide

You may have heard of the recent discovery of the Heartbleed bug. This vulnerability in Open SSL affects most internet sites. SSL is the encryption used to protect sensitive traffic on the internet. A bug was discovered and made public on April 7, 2014.

Major Chains Use Online Ordering to Cut A Larger Slice of the Pie

Restaurant Online Ordering

Extra! Extra! If you don’t offer online ordering, you’re in for a tough battle according to
 the Wall Street Journal. A recent article “Big Pizza Chains Use Web Ordering to Slice Out Bigger Market Share” suggests that independent pizzerias without online ordering are struggling to compete as large chains take more of the pizza and delivery market with online and mobile ordering technology.

Domino’s Pizza Inc. Papa John’s International Inc. and Yum Brands Inc’s Pizza Hut all report that digital orders account for as much as 40% or more of the companies’ total sales. “Big chains have invested in sophisticated Web-based systems that let customers order and pay for deliveries quickly without having to call. That's giving them a new edge in the battle for an ever-bigger slice of the industry pie over smaller chains and independent pizza shops that lack the capital or technological know-how to compete on the Web.”

A Pizzeria Owner’s Guide to Pizza Expo 2014

Pizza Expo Discount

The pizza industry comes together each March to share a taste of what’s new in the industry with old friends at the International Pizza Expo. Whether you’re attending for the first time this year or returning as a Pizza Expo veteran, you’re sure to learn something new. We want you to make the most of your Pizza Expo experience, so we’ve put together a quick list of tips for success at Pizza Expo 2014.

Loyalty Programs- Reward Your Customers, Reward Your Restaurant

Restaurant Loyalty Programs

How much is a single loyal customer worth to your pizza shop? If you guessed in the hundreds or low thousands, you may want to rethink your customer loyalty strategy. According to a recent Forbes study the average lifetime value of one customer is $25,000 with repeat cusomers accounting for 70% of sales in most casual dining restaurants. So how can a customer loyalty program benefit your business?

Top 3 Features For Your Next Restaurant Point-of-Sale System

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I was recently asked: "What are the top 3 features a restaurant owner should look for in a point-of-sale system?"

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Why Tablets Deserve A Spot On Your Restaurant's Technology Menu

Android ipad restaurant software tablet

Not since the introduction of the touch screen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet - and its evolution into a worthy contender for your next point-of-sale system - gives restaurant owners an affordable and powerful new option.  But should your restaurant jump to tablets?  

It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?

restaurant tablet point of sale

Is this the year? Is it finally time to throw away that old clunker that's been limping along in your restaurant all this time? Definitely! Here's why:

A Year in Review- Top Restaurant Tips for Success

Restaurant POS, Restaurant Marketing, 2013 Restaurant Trends

From unique marketing ideas to surviving the chaos of the holidays, we covered lots of great tips and strategies for improving your business this year. We've compiled a quick list of our most popular posts from 2013 in technology, restaurant operations, and customer loyalty. Be sure to bookmark this page as a reference for 2014 planning!

5 Easy Steps to Profit-Maximized Online Ordering

online ordering, restaurant online ordering, mobile ordering

Today’s customers expect their favorite eateries to be available online, but many restaurant owners still have questions. How do you know if your business is ready for online and mobile ordering and what’s the best way to get started? Here are 5 steps to choosing the right technology and strategies for making the most of your online and mobile ordering system.

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