GRS Restaurant Technology Blog

We've just added a great new feature to the GRS Online Ordering solution - "Register with FaceBook!"   Now, clients who visit your restaurant online ordering site don't have to create an account, remember a log on and password - they can just click on the "Facebook" button to sign in. 

Every restaurant owner understands, innately, that customers like customization.  From "Hold the mayo" to "Can I have a salad instead of fries", custom requests happen daily.  

Many restaurants work closely with tax-exempt customers such as schools or churches to provide catering for special events or school lunches.   The FireFly point-of-sale system will remind you when a customer is tax-exempt.  Here's how to use this feature: 

Vital Link POS has a feature that’s “Best in the Business” but not widely known.  For single unit operators, or multi-unit operators using Pay Pros or Mercury, Vital Link offers a phenomenal Gift Card tool.

Selling a gift card is simple:

Terry Black, owner of Jimmy and Joe's Pizza (2 locations in Mesa and Chandler AZ) has a passion for his product and connecting to his community.  We chatted with him about how his marketing strategy has helped build up an enormously loyal customer base over the 5 years they've been in business.  One tool he can't do without:  GRS SalesBuilder, an automated customer loyalty solution that powers his VIP Rewards Club.

Kevin Knudson, owner of daVinci's, the Italian Sidewalk Caffe, in Lincoln, Neb., grew up in the pizza business. His father opened a restaurant in 1978. Together, the Knudson family has grown the business into a successful six-location plus service (call) center operation. Along the way, they've kept close family ties and a commitment to food that "just tastes better!" It's that quality of people and technology that drew daVinci's to FireFly point-of-sale.

"We'd been with RapidFire since 1990, but had been doing our own support for five or six years. Then hardware availability became an issue, so we decided to upgrade. At Pizza Expo, our managers visited all the POS vendors, some with the call-center functionality that we wanted.