Thinking about upgrading to Thr!ve restaurant point-of-sale? We know you'll love the new graphical user interface, the improved performance, and the affordability of iPad or Android tablets as a restaurant point-of-sale order entry option. But we've also made a lot of little changes to the user interface -- that according to our trainer George Yudell -- all add up to some big improvements. He shared his most loved features at the recent Granbury Customer Conference.
GRS Restaurant Technology Blog
“Is that a customer I see?”
No doubt one of your main priorities is customer service…and bulky, old-fashioned restaurant POS equipment can get in the way of a great customer interaction. Not only does it clutter up your counter space, but those out of date POS monitors keep you anchored when you need the flexibility to move and assist customers more quickly and efficiently. Luckily, now the ease and affordability of a tablet POS solution allows you to refresh your look with a modern, sleek tablet-based system that your staff & customers will love. Granbury’s Thr!ve system allows you to access your POS system as a handheld tablet or add a docking station for your counter. It’s available for iPad or Android tablets with your choice of hardware accessories and is fully integrated with business building tools like online & mobile ordering, loyalty marketing, and enterprise reporting.Read More
At Granbury Solutions, we take our baked goods very seriously. This year at our Grapevine office we held the first annual Golden Spoon Cookie Contest and the results were...delicious. With 11 yummy entries, our judges had a hard time picking just one winner.Read More
The holiday season has arrived yet again, and this year the hustle and bustle means that your customers will give you the perfect opportunity to end the year on a high note. Retailers are opening their doors earlier than ever to accommodate demand and launching sales promotions even earlier. The good news is that you don’t need to have crazy holiday hours to take advantage of all the opportunities the holiday season has to offer. We’ve got some easy marketing tips to help you make the most of the busy holiday shopping season.Read More
Everyone loves a great deal—no wonder that coupon usage was predicted to jump 150 percent from 2009 to 2014. But coupons are only good to you, a restaurant operator, if they’re used correctly. How many times, for example, has a lunch-only discount been applied to a dinner order? These coupon mishaps add up fast. If you don’t keep discounting under control, you may as well hand out free food.
Are your customers loyal to your restaurant? How do you define customer loyalty? Do you want to get customers to come back more often? What type of customer is most likely to return again and again?
You may have heard of the recent discovery of the Heartbleed bug. This vulnerability in Open SSL affects most internet sites. SSL is the encryption used to protect sensitive traffic on the internet. A bug was discovered and made public on April 7, 2014.
Extra! Extra! If you don’t offer online ordering, you’re in for a tough battle according to
the Wall Street Journal. A recent article “Big Pizza Chains Use Web Ordering to Slice Out Bigger Market Share” suggests that independent pizzerias without online ordering are struggling to compete as large chains take more of the pizza and delivery market with online and mobile ordering technology.
The pizza industry comes together each March to share a taste of what’s new in the industry with old friends at the International Pizza Expo. Whether you’re attending for the first time this year or returning as a Pizza Expo veteran, you’re sure to learn something new. We want you to make the most of your Pizza Expo experience, so we’ve put together a quick list of tips for success at Pizza Expo 2014.
How much is a single loyal customer worth to your pizza shop? If you guessed in the hundreds or low thousands, you may want to rethink your customer loyalty strategy. According to a recent Forbes study the average lifetime value of one customer is $25,000 with repeat cusomers accounting for 70% of sales in most casual dining restaurants. So how can a customer loyalty program benefit your business?