GRS Restaurant Technology Blog

Put Thr!ve POS to work for you and we'll buy back your old POS!

Posted by Amy Shawley on Thu, Feb 26, 2015 @ 03:04 PM

Join us for a Free Webinar on Tuesday March 3, 2015
8:45 AM PST & 1:45 PM PST
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Need a Pizza POS? Tips for Selecting the Right System

Posted by Kady Anderson on Mon, Feb 23, 2015 @ 10:29 AM

The process of selecting a point-of-sale system can be overwhelming. Whether you've been in business for years and are ready for an upgrade, or you're opening the newest pizzeria in town, your pizza point-of-sale can make or break your restaurant's success. Pizza POS systems are one of the biggest investments your restaurant makes, so it's important to do the research.To get started, there are several things you should consider:

  • What your POS can do for you
  • How to select a pizza POS
  • When to upgrade an existing POS
  • How to buy your POS
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Tags: Point-of-Sale

Coffee Shop Mobile Ordering: Not Just For Starbucks

Posted by Kady Anderson on Fri, Feb 06, 2015 @ 05:22 PM

As a small business owner, sometimes it can feel like it's difficult to compete with the "big guys". With an increasing number of major chain restaurants opening every day, independents and small chains are continually looking to new strategies to maintain a competitive edge. The good news is that today's technology, specifically with the smart phones your customers carry, can help businesses like yours thrive in a highly competitive market. 

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Tags: Mobile Ordering

Restaurant Online Ordering: Which Way Should You Go?

Posted by Duessa Holscher on Thu, Jan 29, 2015 @ 01:53 PM

Online ordering is clearly a benefit to restaurant owners. Increased ticket averages, order frequency and customer satisfaction are all attributable to allowing your customers to order online.  But when it comes to how best to set up online ordering, restaurant owners are unclear. Should they list their restaurant on a portal site (such as Seamless or Grubhub), potentially gaining exposure to thousands of new customers but competing with hundreds of other restaurants for their share of stomach? Should they hire their own webmaster to incorporate online ordering functionality into their own site? Or should they work with an online-restaurant ordering specialist to embed the ordering functions?  Here's some of the pros and cons of each method. 

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Tags: technology, Online Ordering

Your Restaurant Point-of-Sale Playbook for Success

Posted by Kady Anderson on Tue, Jan 20, 2015 @ 10:50 AM

You face tough competition in the restaurant industry and the way you use your POS can be make or break for your business. But by developing smart plays and setting yourself up for success, a restaurant point-of-sale can help you beat the competition.

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Tags: POS, Point-of-Sale

2015 is the Year of Customer Loyalty

Posted by Kady Anderson on Thu, Jan 15, 2015 @ 10:05 AM

We all know restaurant customer loyalty and retention drive revenue, referrals, and really happy bosses. It can be challenging deciding where to expend your marketing resources, especially if they are limited or you’re competing with the “big guys” down the street. Focusing on creating a great experience and bringing customers back again and again is a great strategy. There are some pretty staggering statistics that show just how important loyalty marketing is and how they affect your business.

It costs 5 TIMES more to acquire new customers that it does to keep current ones.

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Tags: customer loyalty

Thr!ve POS - Better than Ever!

Posted by Kady Anderson on Tue, Jan 06, 2015 @ 02:10 PM

2014’s Q4 releases focus on Customers, Drivers.

Over the past few months, we’ve added more great features to our Thr!ve restaurant point-of-sale solution, making it the right choice for your next software upgrade!  Run on an iPad or Android tablet for convenience and mobility, or use your  traditional POS stations -- Thr!ve is ready for action in your restaurant.

A New, Awesome Way to View Your Customers

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Tags: Granbury Solutions

Top 6 Things Restaurant Point-of-Sale Users Learned in 2014

Posted by Kady Anderson on Fri, Jan 02, 2015 @ 10:17 AM

2014 was full of great opportunities and challenges for the restaurant business. From new technology and marketing to food industry trends, restaurant owners are serving up guests so much more than a great meal. We have taken a walk down memory lane and compiled 2014's tastiest tidbits. 

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4 Ways Yelp Wants You To Manage Your Online Reputation

Posted by Duessa Holscher on Mon, Dec 22, 2014 @ 01:22 PM

Yelp may be the technology company that restaurant owners most hate - and most love.  Those who understand how to manage Yelp, and review sites like it, stand to benefit from increased traffic.  We heard from Morgan Remmers, local business outreach manager at Yelp, with some great advice about how to make Yelp work for you! 

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Tags: Customer Service, Marketing, customer loyalty, Social Media

12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale

Posted by Duessa Holscher on Wed, Dec 10, 2014 @ 03:27 PM

Thinking about upgrading to Thr!ve restaurant point-of-sale?  We know you'll love the new graphical user interface, the improved performance, and the affordability of iPad or Android tablets as a restaurant point-of-sale order entry option.  But we've also made a lot of little changes to the user interface -- that according to our trainer George Yudell -- all add up to some big improvements.  He shared his most loved features at the recent Granbury Customer Conference.

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Tags: Customer Conference, Thr!ve, Point-of-Sale

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