GRS Restaurant Technology Blog

Control Discounts with Thr!ve’s New SmartCoupon Feature – Get Your Free Coupon Guide Today!

Posted by Ashley Jernigan on Tue, Nov 04, 2014 @ 09:45 AM

Everyone loves a great deal—no wonder that coupon usage was predicted to jump 150 percent from 2009 to 2014. But coupons are only good to you, a restaurant operator, if they’re used correctly. How many times, for example, has a lunch-only discount been applied to a dinner order? These coupon mishaps add up fast. If you don’t keep discounting under control, you may as well hand out free food.

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Tags: Marketing, customer loyalty, Thr!ve

Increase Restaurant Loyalty by Asking Questions

Posted by Duessa Holscher on Mon, Jul 14, 2014 @ 06:25 PM

Are your customers loyal to your restaurant?  How do you define customer loyalty?  Do you want to get customers to come back more often? What type of customer is most likely to return again and again? 

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Tags: technology, Customer Service, customer loyalty

Heartbleed Bug Security Upgrades

Posted by Ashley Jernigan on Tue, Apr 15, 2014 @ 03:21 PM

You may have heard of the recent discovery of the Heartbleed bug. This vulnerability in Open SSL affects most internet sites. SSL is the encryption used to protect sensitive traffic on the internet. A bug was discovered and made public on April 7, 2014.

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Tags: technology, Granbury Solutions, Security

Major Chains Use Online Ordering to Cut A Larger Slice of the Pie

Posted by Ashley Jernigan on Wed, Feb 26, 2014 @ 03:11 PM

Extra! Extra! If you don’t offer online ordering, you’re in for a tough battle according to
 the Wall Street Journal. A recent article “Big Pizza Chains Use Web Ordering to Slice Out Bigger Market Share” suggests that independent pizzerias without online ordering are struggling to compete as large chains take more of the pizza and delivery market with online and mobile ordering technology.

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Tags: technology, Online Ordering, Pizza

A Pizzeria Owner’s Guide to Pizza Expo 2014

Posted by Ashley Jernigan on Fri, Feb 21, 2014 @ 12:37 PM

The pizza industry comes together each March to share a taste of what’s new in the industry with old friends at the International Pizza Expo. Whether you’re attending for the first time this year or returning as a Pizza Expo veteran, you’re sure to learn something new. We want you to make the most of your Pizza Expo experience, so we’ve put together a quick list of tips for success at Pizza Expo 2014.

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Tags: International Pizza Expo, trade show, Pizza

Loyalty Programs- Reward Your Customers, Reward Your Restaurant

Posted by Ashley Jernigan on Wed, Feb 12, 2014 @ 03:11 PM

How much is a single loyal customer worth to your pizza shop? If you guessed in the hundreds or low thousands, you may want to rethink your customer loyalty strategy. According to a recent Forbes study the average lifetime value of one customer is $25,000 with repeat cusomers accounting for 70% of sales in most casual dining restaurants. So how can a customer loyalty program benefit your business?

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Tags: Customer Service, Marketing, customer loyalty

Top 3 Features For Your Next Restaurant Point-of-Sale System

Posted by Duessa Holscher on Mon, Jan 27, 2014 @ 03:34 PM

I was recently asked: "What are the top 3 features a restaurant owner should look for in a point-of-sale system?"

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Tags: POS, technology

Why Tablets Deserve A Spot On Your Restaurant's Technology Menu

Posted by Duessa Holscher on Tue, Jan 14, 2014 @ 08:22 AM

Not since the introduction of the touch screen has there been such a radical new option in the way we deliver restaurant technology. The introduction of the tablet - and its evolution into a worthy contender for your next point-of-sale system - gives restaurant owners an affordable and powerful new option.  But should your restaurant jump to tablets?  

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Tags: POS, technology, ipad app, tablet

It's 2014: Time to Upgrade Your Restaurant Point-of-Sale System?

Posted by Duessa Holscher on Wed, Jan 08, 2014 @ 08:34 AM

Is this the year? Is it finally time to throw away that old clunker that's been limping along in your restaurant all this time? Definitely! Here's why:

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Tags: POS, technology, Online Ordering, Thr!ve, tablet

A Year in Review- Top Restaurant Tips for Success

Posted by Ashley Jernigan on Tue, Dec 31, 2013 @ 10:17 AM

From unique marketing ideas to surviving the chaos of the holidays, we covered lots of great tips and strategies for improving your business this year. We've compiled a quick list of our most popular posts from 2013 in technology, restaurant operations, and customer loyalty. Be sure to bookmark this page as a reference for 2014 planning!

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Tags: Marketing, Online Ordering, Mobile Ordering, Granbury Solutions, Pizza

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