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GRS Restaurant Technology Blog

4 Ways Yelp Wants You To Manage Your Online Reputation

Posted by Duessa Holscher on Mon, Dec 22, 2014 @ 01:22 PM

Yelp may be the technology company that restaurant owners most hate - and most love.  Those who understand how to manage Yelp, and review sites like it, stand to benefit from increased traffic.  We heard from Morgan Remmers, local business outreach manager at Yelp, with some great advice about how to make Yelp work for you! 

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Tags: Customer Service, Marketing, customer loyalty, Social Media

12 Little Things You'll Love about Thr!ve Restaurant Point-of-Sale

Posted by Duessa Holscher on Wed, Dec 10, 2014 @ 03:27 PM

Thinking about upgrading to Thr!ve restaurant point-of-sale?  We know you'll love the new graphical user interface, the improved performance, and the affordability of iPad or Android tablets as a restaurant point-of-sale order entry option.  But we've also made a lot of little changes to the user interface -- that according to our trainer George Yudell -- all add up to some big improvements.  He shared his most loved features at the recent Granbury Customer Conference.

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Tags: Customer Conference, Thr!ve, Point-of-Sale

Your Top 3 Restaurant POS Problems Solved

Posted by Kady Anderson on Thu, Dec 04, 2014 @ 03:57 PM

“Is that a customer I see?”

No doubt one of your main priorities is customer service…and bulky, old-fashioned restaurant POS equipment can get in the way of a great customer interaction. Not only does it clutter up your counter space, but those out of date POS monitors keep you anchored when you need the flexibility to move and assist customers more quickly and efficiently. Luckily, now the ease and affordability of a tablet POS solution allows you to refresh your look with a modern, sleek tablet-based system that your staff & customers will love. Granbury’s Thr!ve system allows you to access your POS system as a handheld tablet or add a docking station for your counter. It’s available for iPad or Android tablets with your choice of hardware accessories and is fully integrated with business building tools like online & mobile ordering, loyalty marketing, and enterprise reporting.

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Tags: Mobile Ordering, Granbury Restaurant Solutions, tablet, Point-of-Sale

Granbury's First Annual Golden Spoon Cookie Contest

Posted by Kady Anderson on Fri, Nov 28, 2014 @ 09:30 AM

At Granbury Solutions, we take our baked goods very seriously. This year at our Grapevine office we held the first annual Golden Spoon Cookie Contest and the results were...delicious. With 11 yummy entries, our judges had a hard time picking just one winner.

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Tags: Employees, Holiday

Top Holiday Marketing Tips for Food and Beverage Retailers

Posted by Kady Anderson on Tue, Nov 25, 2014 @ 10:39 AM

The holiday season has arrived yet again, and this year the hustle and bustle means that your customers will give you the perfect opportunity to end the year on a high note. Retailers are opening their doors earlier than ever to accommodate demand and launching sales promotions even earlier. The good news is that you don’t need to have crazy holiday hours to take advantage of all the opportunities the holiday season has to offer. We’ve got some easy marketing tips to help you make the most of the busy holiday shopping season.

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Tags: Holiday

Control Discounts with Thr!ve’s New SmartCoupon Feature – Get Your Free Coupon Guide Today!

Posted by Ashley Jernigan on Tue, Nov 04, 2014 @ 09:45 AM

Everyone loves a great deal—no wonder that coupon usage was predicted to jump 150 percent from 2009 to 2014. But coupons are only good to you, a restaurant operator, if they’re used correctly. How many times, for example, has a lunch-only discount been applied to a dinner order? These coupon mishaps add up fast. If you don’t keep discounting under control, you may as well hand out free food.

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Tags: Marketing, customer loyalty, Thr!ve

Increase Restaurant Loyalty by Asking Questions

Posted by Duessa Holscher on Mon, Jul 14, 2014 @ 06:25 PM

Are your customers loyal to your restaurant?  How do you define customer loyalty?  Do you want to get customers to come back more often? What type of customer is most likely to return again and again? 

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Tags: technology, Customer Service, customer loyalty

Heartbleed Bug Security Upgrades

Posted by Ashley Jernigan on Tue, Apr 15, 2014 @ 03:21 PM

You may have heard of the recent discovery of the Heartbleed bug. This vulnerability in Open SSL affects most internet sites. SSL is the encryption used to protect sensitive traffic on the internet. A bug was discovered and made public on April 7, 2014.

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Tags: technology, Granbury Solutions, Security

Major Chains Use Online Ordering to Cut A Larger Slice of the Pie

Posted by Ashley Jernigan on Wed, Feb 26, 2014 @ 03:11 PM

Extra! Extra! If you don’t offer online ordering, you’re in for a tough battle according to
 the Wall Street Journal. A recent article “Big Pizza Chains Use Web Ordering to Slice Out Bigger Market Share” suggests that independent pizzerias without online ordering are struggling to compete as large chains take more of the pizza and delivery market with online and mobile ordering technology.

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Tags: technology, Online Ordering, Pizza

A Pizzeria Owner’s Guide to Pizza Expo 2014

Posted by Ashley Jernigan on Fri, Feb 21, 2014 @ 12:37 PM

The pizza industry comes together each March to share a taste of what’s new in the industry with old friends at the International Pizza Expo. Whether you’re attending for the first time this year or returning as a Pizza Expo veteran, you’re sure to learn something new. We want you to make the most of your Pizza Expo experience, so we’ve put together a quick list of tips for success at Pizza Expo 2014.

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Tags: International Pizza Expo, trade show, Pizza

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