Restaurant Call Center
A restaurant call center is a solid business plan to improve efficiency and customer service when managing a high volume of phone orders for pick-up or delivery. From 3 stores to 300, the FireFly point-of-sale system technology can seamlessly manage your call center environment.
- Call center agents take orders on our graphical, easy to use POS interface.
- Automatically select the proper store location based on customer address.
- System displays available items and correct prices based on store selected.
- Orders are sent to the FireFly POS at the store, where they automatically appear and print.
- Call center reports help you measure volume and productivity.
- Our call center system is affordable to implement and simple to use.